Frequently Asked Questions

Q. How can my image be displayed with my animal?
A. If your image is already on the internet, just edit the animal's profile, inserting the full URL (internet address) for the image

Q. My image is not on the internet - can it still be displayed?
A. Yes. Your profile will include a link for each alpaca to 'Load Image File'. Use this to transfer your file to our server and it will be added to the alpaca's profile

Privacy and the Information Handling Practices of Alpaca Sales

HOW WE HANDLE YOUR PERSONAL INFORMATION
Personal information is information or opinion that allows others to identify you. It includes your name, age, gender, contact details, as well as your health and financial information. We will act to protect your personal information in accordance with the National Privacy Principles or an industry privacy code.

We value your trust, and the protection of your personal information is a vital part of this relationship.

We collect personal information to provide you with the services you request as well as information on other services offered by us.

Personal information may be used to administer our services and, unless you tell us otherwise, to provide you with related information . We may also use the information we hold to help detect and prevent illegal activity. We will co-operate with police and other enforcement bodies as required or allowed by law.

We may disclose relevant personal information to external organisations that help us provide services. These organisations will be bound by confidentiality arrangements.

You can seek access to the personal information we hold about you. If the information we hold about you is inaccurate, incomplete, or outdated, please inform us so that we can correct it.

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